At Unavu Ulagam, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, mobile applications, and services.
By using Unavu Ulagam, you agree to the practices described in this policy.
We may collect the following types of information:
Personal Information
Name
Mobile number
Email address
Delivery address
Account Information
Login details
Order history
Preferences
Payment Information
Payment method details (processed securely through third-party payment gateways)
We do not store card or UPI details on our servers
Location Information
Delivery location to fulfill orders
Real-time location for delivery tracking (when permitted)
We use your information to:
Process and deliver food orders
Communicate order updates and notifications
Improve our services and user experience
Provide customer support
Prevent fraud and ensure platform security
We do not sell or rent your personal information.
We may share information only with:
Restaurants (to prepare and deliver your order)
Delivery partners (to complete delivery)
Payment gateways (to process payments securely)
Legal authorities (if required by law)
We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. While we strive to use commercially acceptable means to protect your information, no system is 100% secure.
Unavu Ulagam may use cookies and similar technologies to:
Enhance user experience
Analyze usage patterns
Improve website and app performance
You can control cookies through your browser settings.
Our platform may contain links to third-party services (payment gateways, maps, analytics). We are not responsible for the privacy practices of these third parties.
You have the right to:
Access your personal data
Update or correct your information
Request deletion of your account (subject to legal requirements)
To exercise these rights, please contact our support team.
Unavu Ulagam does not knowingly collect personal information from children under the age of 13. If such information is identified, it will be removed promptly.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our services indicates acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy, please contact us through our official support channels.
Unavu Ulagam
Your privacy matters to us.
